SEXY BELLY MATERNITY CUSTOMER SERVICE


Please contact us at:
info@sexybellymaternity.com


SHIPPING INFORMATION:

You can expect your order to be shipped within 2 to 3 business days (Monday-Friday).

Sorry, we are unable to ship on weekends or holidays. Orders are processed the next day Monday-Friday only.

METHOD OF SHIPPING
We offer shipping via USPS Priority Mail and USPS Express Delivery (1-2 day delivery).

If an order is shipped from a manufacturer other than Sexy Belly, a different shipping carrier may be used.

The following applies to ground shipping only:

$0 - $125 = $11.95;
$125.01 and up - Free Ground Shipping!


IMPORTANT NOTE ABOUT FREE SHIPPING:
For orders receiving free shipping which are returned, applicable shipping charges ($11.95) will be deducted from the refund.

Free shipping does not apply to orders shipped outside the continental US or to orders shipped to military/government locations.

HOW DO I RETURN OR EXCHANGE?
Sexy Belly Maternity wants you to be pleased with your order. We will accept returns/exchanges for NON-SALE merchandise within 7 days from the date you receive the merchandise.

The merchandise must be UNUSED with the TAGS ATTACHED AND it must be in its ORIGINAL CONDITION. Once the merchandise has been returned to us, we will either exchange the item or you will receive a refund on your credit card for the amount that you paid (minus shipping charges) within one billing cycle. If your order qualified for free shipping and it falls beneath $125, our standard shipping fee of $11.95 will be deducted from the refund.

Sexy Belly Maternity is not responsible for damage resulting from care of items, cleaning, washing or wear. Sexy Belly Maternity reserves the right to deny refund/exchange if merchandise does not meet our refund/exchange policy.

SALE/CLEARANCE MERCHANDISE IS FINAL SALE and IS NOT REFUNDABLE/EXCHANGEABLE (NO EXCEPTIONS).

OTHER FINAL SALE ITEMS INCLUDE :

*Undergarments (bras/panties)
*Lingerie
*Gift Certificates
*Jewelry
*Skincare

Please note, certain items on our website are available for EXCHANGE ONLY. These items include:

Annee Matthew Maternity Clothing

QUESTIONS

HOW DO I COMPLETE MY RETURN/EXCHANGE?


IMPORTANT: You must e-mail us at returns@sexybellymaternity.com to inform us that you wish to return/exchange your merchandise. Any item sent back to us without prior authorization or sent back after the 7 day return/exchange policy will be sent back to the customer at the cost of the customer. NO EXCEPTIONS.

Once we have responded to your e-mail, please mail your return/exchange (via insured method for your protection) to:

Sexy Belly Maternity – RETURNS
One Independence Court - Suite 316
Hoboken, NJ 07030

You may ship the package back to us via any method you wish. We do recommend you insure your package as it is not our responsibility if the item being returned/exchanged does not make it back to us.

DO YOU OFFER SHIPPING/DELIVERY ON SATURDAY?
Sorry, we do not offer Saturday shipping/delivery.

DO YOU SHIP TO PO BOXES OR TO MILITARY BASES?
We MAY be able to ship to PO Boxes or to military bases depending on the location we are shipping from. Please e-mail us at info@sexybellymaternity.com if you would like to know if we can ship to your location.

DO YOU OFFER SHIPPING OUTSIDE THE UNITED STATES?
Sexy Belly Maternity ships within the United States only.

Sorry, at this time, Sexy Belly Maternity does not ship internationally.

Do you express ship orders? IMPORTANT INFORMATION REGARDING EXPRESS SHIPPING:
If you are requesting express shipping, your order may not be shipped till the following day.

If you would like to inquire as to whether or not your order will be able to ship the same day, please e-mail info@sexybellymaternity.com.

If you are requesting express shipping on a Friday, we cannot guarantee that your order will be shipped out the same day. Please e-mail us at info@sexybellymaternity.com to confirm express shipping.

USPS Express Shipping:

PLEASE NOTE - USPS Express shipping may take 1-2 days depending on the location the order is being shipped.

We do not offer Saturday delivery.

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HOW DO I TRACK AN ORDER?
You will be able to track your order via the automated e-mail you receive from us once your order is shipped. The e-mail will contain the tracking number for your order.

CAN I CANCEL AN ORDER?
An order can be canceled before it is shipped. An order cannot be canceled once it has shipped to you. Please e-mail us immediately at info@sexybellymaternity.com if you need to cancel your order.

If the order has shipped and is refused, the customer will be responsible for shipping fees and a 20% restocking fee.

WHAT IS SEXY BELLY MATERNITY'S PRIVACY POLICY?
Sexy Belly Maternity respects your right to privacy. We will not share, trade or sell customer information to third parties.

WHAT TYPE OF SECURITY DO YOU HAVE?
Our customers are protected by the latest SSL encryption technology. This technology guards against credit card fraud and protects your personal information so it cannot be read by others.

DO YOU CHARGE SALES TAX?
Sales tax of 7% will only be charged to orders shipping to an address in Florida. Please be aware that an additional discretionary tax may be added to orders shipped to Florida depending on the county the order is being shipped to.

All orders shipped outside of Florida will not be subject to sales tax.

IMPORTANT SALES TAX NOTE FOR FLORIDA CUSTOMERS:
Customers in Florida are subject to an additional sales tax surcharge ranging from .25% to 1% depending on the county the order is shipped to. Sexy Belly Maternity will determine what the additional surcharge is according to the customer’s zip code and add that additional tax to the order.

WHAT IS YOUR SIZING?
Please review our Size Chart tab.

ITEM AVAILABILITY
Sexy Belly Maternity makes every effort to keep our website current as to the availability of our items. Unfortunately, there are instances when an item may be out of stock prior to us being able to update our website. We do apologize for this occurrence and will inform you if an item is out of stock.

HOW DO I CONTACT SEXY BELLY MATERNITY?
If you have any questions regarding your order or our policies, please e-mail us at info@sexybellymaternity.com. We will respond to your e-mail as promptly as possible.
Free ground shipping in the continental US on orders over $125.

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I just wanted to say thank you for the wonderful and prompt service. I received my dress today, unexpectedly, and it fits beautifully! I've looked everywhere for a great maternity dress and your product is simply perfect! Thanks! -- Bonnie S.




Shipping - Maternity Sizing - Returns/Exchanges